A Foundation Build use case · Starting at $4,500 founding-client price
Maintenance Agreement Reactivation Sprint
Lapsed maintenance agreements are recurring revenue that already exists and is quietly going uncollected. This sprint finds it and gets it renewed.
The Problem
What This Sprint Fixes
Maintenance agreements lapse quietly — a card expires, a reminder never goes out, a customer forgets — and most businesses have no process for catching it, so the recurring revenue and the recurring visibility into that customer's equipment both disappear.
- No visibility into which maintenance agreements have lapsed or are about to
- No renewal or reactivation process — agreements lapse silently
- Payment failures (expired cards, failed autopay) that go unnoticed
- No named owner for the maintenance-agreement book of business
- Scheduling for maintenance visits handled ad hoc rather than systematically
Who This Is For
HVAC and other service businesses running maintenance or service agreements today, with agreements that have grown faster than the process for managing them.
Common signals this is the right sprint:
- Nobody can say how many agreements are active, lapsed, or expiring this quarter
- Renewal happens only if the customer calls first
- Payment failures are discovered by accident, not flagged automatically
- Maintenance visit scheduling is manual and inconsistent
Deliverables
What You Walk Away With
A full accounting of active, lapsed, and expiring agreements
A reactivation process and outreach for lapsed agreements
Automated flagging of payment failures before they become silent lapses
A named owner and renewal cadence for the agreement book going forward
A 30-day check on agreements reactivated and renewal rate
Vendor-Neutral. Always.
Richard does not sell software licenses or earn commissions on platform referrals. Delivery happens directly, or with vetted specialists when a project needs expertise or capacity beyond a single operator — never a hand-off to a call center or a junior team.
The Offer
Maintenance Agreement Reactivation Sprint — a Foundation Build use case
Scope is set by what the audit finds — how many agreements exist, what platform manages them, and where the process breaks. That scope is agreed before the sprint starts, at a fixed price.
Foundation Build starts at $4,500 founding-client price for one clearly bounded fix. If the Blueprint finds broader work across the business, it moves into Full or Flagship instead — never forced into Foundation.
Common questions
Price, scope, and what happens next
How much does the Maintenance Agreement Reactivation Sprint cost?
Starting at $4,500 as a Foundation Build use case, founding-client price — scoped and fixed before work starts based on what the Growth & Systems Blueprint finds — how many agreements exist and what platform manages them today. No hourly billing.
Is this only for HVAC businesses?
It applies to any business running recurring maintenance or service agreements, though it is most common in HVAC. The audit confirms whether lapsed agreements are a significant enough leak to justify the sprint.
Find Out If This Is the Right Fix
The Growth & Systems Blueprint determines what your business actually needs — start with a free strategy call.